I have the black Kindle cover was hard for a year. I wanted to upgrade to something plush. I have the new cover for Christmas. While the new cover feels great and looks great, the disk front cover is a real problem. When I hold the Kindle in the new cover, I need a way to the front cover ... find support in other words, you can not hold it like a normal book (with a hard cover).

I hope that I can update this review when I get a "normal" Cole Haan Kindle cover, as I currently am waiting for the third to arrive.

Of all the 5-star reviews at Amazon, the glowing reviews on blog sites, and because Cole Haan makes high quality products, I decided to go this cover. Although the cover at the upper end of the spectrum for Kindle prices, I wanted a comfortable, would receive a permanent basis, and high quality.

Nevertheless, I wonder if Amazon is selling factory seconds / irregulars. After receiving two defective cases, Cole Haan, I called customer service and asked them if they sell factory seconds, and I was not a clear answer from them, except an "I do not know." Rather, I was told by a call on Monday (4 days from now), because "the system does not allow you to send me a replacement for a replacement item. You need to call you back and try again."

I also noticed the last review by "capitalj" also had problems with a curved hinge without damaging the packaging ... hmmmmm.

Reason for the first exchange: bend the lower hinge was bent over the back of the case make it impossible to connect the Kindle in touch.

The reason for the second exchange: The leather was discolored / Schlieren (note the two customer groups, the pictures I posted).

Of course, minor problems in the big scheme of things, but when you consider that I was $ 99 for this product at least I hope that I would get what I paid for defective products or impure pay.

UPDATE:

Looks like I will not always be a replacement as I just received this e-mail from Amazon Customer Service:

"I'm sorry to hear the replacement items had the same problem as with your first order. This is usually not the case. Since it is likely another would replace defective, I will not come up with a different order.

Please send the item for a full refund. We will pay for the cost of the return. "

So ... does this mean Amazon sells factory seconds / irregulars this product now? Do they have of "not broken" Cole Haan cases ... expired or is this politics when passing 2 exchanges on the same point?

I went ahead and turned the first on the Cole Haan hinge cover I have it now so fits in well with the Kindle slots (I had not yet returned, or I) had no luck. The hinge is very sturdy, so I hope it will not turn back problem all along the line. (I have colored the case in the mail) for return.

I have never been to this 2nd cover on my Kindle The upper hook was severely bent. There was no damage to packaging which is damaged and appeared before packaging and shipping. I did not want the risk of fatiguing the metal by bending it back so that I get it for a refund.

I would have to be replaced, but the other Cole Haan treat I ordered a Kindle DX, was also broken - if it is closed on more than one quarter inch of DX exposure.